How to cancel Creatify

There's no notice period. Cancel any time before the plan renews and your credits last until the period ends.

Steps from Creatify's help center, checked

  1. 1SettingsIn a desktop browser
  2. 2Subscription
  3. 3Manage SubscriptionUnder Plan Settings at the bottom: click Show
  4. 4Cancel SubscriptionPick a reason, add a note of 20+ characters
  5. 5Confirm unsubscribeThen Continue unsubscribe
  6. 6I still want to cancelIf it offers a free month, then Confirm unsubscribe

If you only need a break, Pause Plan on the last screen pauses billing and keeps your projects.

Does Creatify give refunds?

No. Payments are non-refundable except where the law requires it. Cancelling stops future charges.

What happens to my Creatify credits when I cancel?

You can spend them until the billing period ends. Then the account moves to the free plan.

Can I cancel Creatify by email?

Yes. Email [email protected] or message its help desk.

A 30-second UGC ad with your product in hand costs $2.65 here

AdMakeAI Starter is $39 a month for 500 credits, 34 per 30-second ad.

8 credits in some countries. No card. Code BF2026 takes 40% off your first 3 months on monthly billing, until December 1.

Facts from Creatify's cancellation article, refund policy, FAQ and terms, read on November 10, 2026.