---
title: "How to Cancel Creatify (Steps Checked Nov 2026)"
description: "Settings, Subscription, Manage Subscription, Cancel Subscription, or email support@creatify.ai. There's no notice period. Cancel any time before the plan renews and your credits last until the period ends."
url: "https://admakeai.com/guides/cancel-creatify"
author: "AdMakeAI"
updated: "2026-11-10"
---

# How to cancel Creatify

There's no notice period. Cancel any time before the plan renews and your credits last until the period ends.

Steps from [Creatify's help center](https://help.creatify.ai/en/articles/9348042-cancellation), checked November 10, 2026

1. 1SettingsIn a desktop browser
2. 2Subscription
3. 3Manage SubscriptionUnder Plan Settings at the bottom: click Show
4. 4Cancel SubscriptionPick a reason, add a note of 20+ characters
5. 5Confirm unsubscribeThen Continue unsubscribe
6. 6I still want to cancelIf it offers a free month, then Confirm unsubscribe

If you only need a break, Pause Plan on the last screen pauses billing and keeps your projects.

## Does Creatify give refunds?

No. Payments are non-refundable except where the law requires it. Cancelling stops future charges.

## What happens to my Creatify credits when I cancel?

You can spend them until the billing period ends. Then the account moves to the free plan.

## Can I cancel Creatify by email?

Yes. Email support@creatify.ai or message its help desk.

## A 30-second UGC ad with your product in hand costs $2.65 here

AdMakeAI Starter is $39 a month for 500 credits, 34 per 30-second ad.

[Start with 30 free credits](https://admakeai.com/register)[Creatify vs AdMakeAI](https://admakeai.com/alternatives-to/creatify)

8 credits in some countries. No card. Code [BF2026](https://admakeai.com/black-friday) takes 40% off your first 3 months on monthly billing, until December 1.

Facts from Creatify's [cancellation article](https://help.creatify.ai/en/articles/9348042-cancellation), [refund policy](https://help.creatify.ai/en/articles/9945976-refund-policy), [FAQ](https://help.creatify.ai/en/articles/10468243-faqs) and [terms](https://creatify.ai/terms), read on November 10, 2026.
